SHIPPING INFO

WHEN WILL MY ORDER SHIP?
You will receive a confirmation email once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.
Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. Please note that monogrammed items take up to four weeks to ship, no matter what shipment type is chosen. Please also note that in some cases, your order may arrive in multiple shipments (i.e., in the case of a pre-order, backorder, and monogrammed/personalized items).

Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-3 extra days for order processing.


WHY WAS MY ORDER SHIPPED IN MULTIPLE PACKAGES?
International postal services place a $1000 value limit ($150 for China) on international shipments. If your order is above $1000 ($150 for China), your order may be shipped as multiple shipments with separate tracking numbers.

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

NEED ADDITIONAL HELP?
Please contact us at contact@mindfulness-hop.com and we will be happy to assist you with any questions related to your order.